Jane's hotel is in big trouble and your job is to save her chain going out of business - before the customers start jumping ship!
The only way for you to do this is provide a better service to your increasingly demanding customers who feel like your business is turning into Faulty Towers. You have to think of new and innovative ways to make money from your customers whether it's selling more newspapers or charging more money on the sunbeds. The key is turnover - you have to try and maintain a high turnover of customers but not decrease the quality of service you are offering. The graphics and sounds are pretty kitsch but there does seem to be rather a worrying lack of hotels so it does get a bit repetitive. In addition, some users may find it too similar to Cake Mania and Flo on the Go although with better graphics, though arguably, it's nowhere near as challenging. Even at expert level, it seems rather easy although kids will find more appeal here than adults.
A fun game based on an original premise although it could do with a few improvements in terms of gameplay.